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Policy from cookies

Cookie Policy

CloudSoft PMS S.L. informs about the use of cookies on its website: www.hotelgest.com

What are cookies?

Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in the provision of many services of the information society. Among others, they allow a website to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information obtained, they can be used to recognize the user and improve the service offered.

Types of cookies

Depending on who is the entity that manages the domain from which the cookies are sent and treats the data obtained, two types can be distinguished:

  • Own Cookies: Those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
  • Third-party cookies: Those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

In the event that the cookies are installed from a computer or domain managed by the editor itself but the information collected through these is managed by a third party, they cannot be considered as own cookies.

There is also a second classification according to the length of time that they remain stored in the client's browser:

  • Session Cookies: Designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
  • Persistent cookies: The data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Finally, there is another classification with six types of cookies according to the purpose for which the data obtained are processed:

  • Technical Cookies: Those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcasting videos or sound or share content through social networks.
  • Personalization Cookies: These allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where the user accesses the service, etc.
  • Analysis cookies: These cookies allow the party responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data of the users of the service.
  • Advertising Cookies: They allow the management, in the most efficient way possible, of advertising spaces.
  • Behavioral advertising cookies: They store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
  • Cookies from external social networks: They are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc..) and are generated only for users of these social networks. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform.

Disabling and deleting cookies

You have the option to allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer. By disabling cookies, some of the services available may no longer be operational. The way to disable cookies is different for each browser, but can usually be done from the Tools or Options menu. You can also consult the browser's Help menu where you can find instructions. The user may at any time choose which cookies he/she wants to operate on this website.

You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:

  • Microsoft Internet Explorer or Microsoft Edge: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
  • Mozilla Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
  • Chrome: https://support.google.com/accounts/answer/61416?hl=es
  • Safari: http://safari.helpmax.net/es/privacidad-y-seguridad/como-gestionar-las-cookies/
  • Opera: http://help.opera.com/Linux/10.60/es-ES/cookies.html

In addition, you can also manage the cookie store in your browser through tools such as the following:

  • Ghostery: www.ghostery.com
  • Your Online Choices: www.youronlinechoices.com/es/

Cookies used on www.hotelgest.com

The cookies that are being used in this portal are identified below, as well as their type and function:

  • _utma
    • Duration: 2 years after installation or upgrade.
    • Description: Collects anonymous information about users' browsing on the website in order to know the origin of the visits and other statistical data. This cookie is usually stored in the browser on the first visit to our website. If the cookie has been deleted through the browser and subsequently revisits our website, a new cookie of the type _utma is written with a different unique ID. This cookie is used to determine unique visitors to our website and is updated with each page view. Additionally, this cookie provides a unique identifier that Google Analytics uses to ensure the validity and accessibility of the cookie, as well as an extra security measure.
    • Type: Third party
    • Purpose: Analytical
  • _utmb
    • Duration: 30 minutes
    • Description: Stores information about the activity of the visit to our website and mainly the duration of the visit.
    • Type: Third party
    • Purpose: Analytical
  • _utmc
    • Duration: Session
    • Description: Stores information about the activity of the visit to our website and mainly the duration of the visit.
    • Type: Third party
    • Purpose: Analytical
  • _utmz
    • Duration: 6 months after installation or upgrade.
    • Description: This cookie is typically stored in the browser on the first visit to our website. This cookie stores how the visitor arrived at our website, either directly by entering the domain address, a link, a web search or an advertisement. The cookie is updated each time you visit our website.
    • Type: Third party
    • Purpose: Analytical
  • _ga
    • Duration: 2 years
    • Description: Used to distinguish users. Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation regarding the protection of personal data and undertakes not to share it with third parties, except where required by law or where necessary for the operation of the system. Google does not associate your IP address with any other information held by Google. If you want more information about the cookies used by Google Analytics, please access this address: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es&csw=1
    • Type: Third party
    • Purpose: Analytical
  • _gat
    • Duration: 1 minute
    • Description: Used to display our advertising on other pages of the Google network. Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation regarding the protection of personal data and undertakes not to share it with third parties, except where required by law or where necessary for the operation of the system. Google does not associate your IP address with any other information held by Google. If you want more information about the cookies used by Google Analytics, please access this address: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es&csw=1
    • Type: Third party
    • Purpose: Behavioral advertising
  • _gid
    • Duration: 24 hours
    • Description: Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation regarding the protection of personal data and undertakes not to share it with third parties, except where required by law or where necessary for the operation of the system. Google does not associate your IP address with any other information held by Google. If you want more information about the cookies used by Google Analytics, please access this address: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es&csw
    • Type: Third party
    • Purpose: Behavioral advertising
  • APISID
    • Duration: 2 years
    • Description: When you create or sign in to a Google Account, this cookie is stored on your computer in order to stay logged in to your Google Account when you visit their services again. As long as you remain logged in and use plugins on other websites such as ours, Google will use these cookies to improve your user experience.
    • Type: Third party
    • Purpose: Analytical
  • HSID
    • Duration: 2 years
    • Description: When you create or sign in to a Google Account, this cookie is stored on your computer in order to stay logged in to your Google Account when you visit their services again. As long as you remain logged in and use plugins on other websites such as ours, Google will use these cookies to improve your user experience.
    • Type: Third party
    • Purpose: Analytical
  • LOGIN_INFO
    • Duration: 2 years
    • Description: In some pages of our Website we have embedded videos from Youtube, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, with the purpose of visualizing the embedded videos, estimate the bandwidth and show how many times it has been played.
    • Type: Third party
    • Purpose: Analytical
  • PREF
    • Duration: 2 years
    • Description: When you create or sign in to a Google Account, this cookie is stored on your computer in order to stay logged in to your Google Account when you visit their services again. As long as you remain logged in and use plugins on other websites such as ours, Google will use these cookies to improve your user experience.
    • Type: Third party
    • Purpose: Analytical
  • SAPISID
    • Duration: 2 years
    • Description: In some pages of our Website we have embedded videos from Youtube, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, with the purpose of visualizing the embedded videos, estimate the bandwidth and show how many times it has been played.
    • Type: Third party
    • Purpose: Analytical
  • SID
    • Duration: 2 years
    • Description: When you create or sign in to a Google Account, this cookie is stored on your computer in order to stay logged in to your Google Account when you visit their services again. As long as you remain logged in and use plugins on other websites such as ours, Google will use these cookies to improve your user experience.
    • Type: Third party
    • Purpose: Analytical
  • SSID
    • Duration: 2 years
    • Description: When you create or sign in to a Google Account, this cookie is stored on your computer in order to stay logged in to your Google Account when you visit their services again. As long as you remain logged in and use plugins on other websites such as ours, Google will use these cookies to improve your user experience.
    • Type: Third party
    • Purpose: Analytical
  • VISITOR_INFO1_LIVE
    • Duration: 8 months
    • Description: In some pages of our Website we have embedded videos from Youtube, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, with the purpose of visualizing the embedded videos, estimate the bandwidth and show how many times it has been played.
    • Type: Third party
    • Purpose: Analytical
  • YSC
    • Duration: At logout
    • Description: In some pages of our Website we have embedded videos from Youtube, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, with the purpose of visualizing the embedded videos, estimate the bandwidth and show how many times it has been played.
    • Type: Third party
    • Purpose: Analytical
  • nTpXe.resume
    • Duration: 1 month
    • Description: In some pages of our Website we have embedded videos from Youtube, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, with the purpose of visualizing the embedded videos, estimate the bandwidth and show how many times it has been played.
    • Type: Third party
    • Purpose: Analytical
  • NID
    • Duration: 6 months
    • Description: The purpose of this cookie is to store information about your preferences.
    • Type: Third party
    • Purpose: Personalization
  • AMP_TOKEN
    • Duration: 30 seconds to 1 year
    • Description: Includes a token that can be used to retrieve a client ID from the AMP Client ID service. Other possible values indicate disables, in-progress requests, or errors obtained when retrieving an ID from the AMP Client ID service.
    • Type: Third party
    • Purpose: Analytical
  • _gac_.
    • Duration: 90 days
    • Description: Includes campaign information related to the user. If you have linked your Google Analytics and AdWords accounts, website conversion tags will read this cookie, unless you disable it.
    • Type: Third party
    • Purpose: Analytical

Acceptance of Cookies Policy

www.hotelgest.com, assumes that you accept the use of cookies. However, it displays information about its Cookie Policy at the bottom or top of any page of the portal with each login in order to make you aware of it.

In view of this information, the following actions can be taken:

  • Accept cookies: This notice will not be displayed again when accessing any page of the portal during the current session.
  • Close: The notice is hidden on this page.
  • Modify your configuration: You can obtain more information about what cookies are, know the Cookies Policy of: www.hotelgest.com and modify the configuration of your browser.