+30%
revenue compared with the previous year
Madrid
Hotels · Apartments · Hostels · Multi-property
Your property, under control. Your business, moving forward.
Property management software (PMS) for hotels, vacation rentals and other accommodation. Connect bookings, payments and your team in one system.
Hotelgest 4.0
«I've tried several PMSs this year. After 20 years with the same one, I'm going with Hotelgest. I don't regret switching.»
Over 10 years running properties·Over 50 integrations connected
Connected with 50+ integrations across the industry
The product, live
Your new planning. All your bookings. Zero chaos.
The planning, who's arriving today, your reports and how the year is going. Everything in view, without opening a single booking. So clear no one at the front desk will ask for the manual.
The planning that connects your operations
Three weeks, the whole property and the price of every night. On one screen.
Drag a booking to another room. Extend it by a day. Split it in two. Without opening a reservation record and without reloading anything.
- Drag and drop
- Extend without opening the reservation record
- Split a stay
- Price per night
- Occupancy by room type
- Color by channel
- Payment status
- Guest notes
- Blocks and out of service
The daily panel
Occupancy, arrivals, pending payments, housekeeping and where your guests come from. All at once, without opening a booking.
Who's arriving today
The Day view: hover over a guest and see if they've paid, scanned their ID and what's missing.
Where your guests come from
One of 43 reports: nationalities on the map, with bookings and ADR by country.
How the year is going
This year's production against last year's, with the forecast calculated for you.
Watch the actual PMS in action
Product recordings with a fictional hotel and sample data. Spanish interface.
Walkthrough summary: Review projected production and switch to occupancy in the management dashboard.
Walkthrough summary: Open the planning calendar, select a stay and view its reservation details.
Customer results
What changes when reception stops typing.
Results from properties using Hotelgest. Activity data and estimates with their methodology: each business has its own context and results.
5.555
arrivals with online check-in and an access code issued
Cartagena
+43%
revenue compared with the previous year
direct sales stopped being the exception
Sono & Spa
183.310 €
estimated OTA commission on direct sales
Fuenlabrada
974.936 €
sold through the property’s own channel, without intermediaries
Tarancón
12%
of revenue in estimated OTA commission
Zaragoza
470.526 €
more than the previous year
Cellers
−50%
front-desk workload
result reported by Xalet de Prades
Xalet de Prades
6.767
door codes issued for self-service access
Chia
375 h
estimated service time at 5 min per online check-in
indicative estimate, not measured working hours
Leon
76%
of revenue doesn’t go through an OTA
Manresa
89%
of arrivals with online check-in and an access code issued
León
3,2 M€
revenue over twelve months
Palma De Mallorca
8.675
guest registrations that nobody typed in by hand
Cadaqués
€1 in every €5
earned through the direct channel
Tossa De Mar
96%
of payments arrive before the guest
El Ejido
81 €
average rate per night sold
Ondara
3.715
bookings paid before the guest arrived
Vigo
1 in 2
arrivals with online check-in and an access code issued
Donostia
581 €
average revenue per booking
San Sebastián/Donostia
573
bookings per year per active PMS user
2,863 bookings across the 5 people using the PMS
Almuñécar
8
new bookings arriving automatically each day
Donostia - San Sebastián
7.269
guest registrations that nobody typed in by hand
Pinto
9
consecutive years with Hotelgest
Campelles-Ribes De Freser
11.392
nights sold in twelve months
Aranjuez
+24%
revenue compared with the previous year
Bilbao
77.632 €
estimated OTA commission on direct sales
Cabezón De Pisuerga
364
bookings per year per active PMS user
2,912 bookings and 8 people registered in the PMS
Tolosa
492.130 €
sold through the property’s own channel, without intermediaries
Lleida
11%
of revenue in estimated OTA commission
Cambrils
587.485 €
more than the previous year
Barcelona
5.315
door codes issued for self-service access
Arzúa
257 h
estimated service time at 5 min per online check-in
indicative estimate, not measured working hours
Alicante
7.417
arrivals with online check-in and an access code issued
Valladolid
39%
of revenue doesn’t go through an OTA
Santiago De Compostela
66%
of arrivals with online check-in and an access code issued
Zaratan
3.224
bookings paid before the guest arrived
Sevilla
€1 in every €6
earned through the direct channel
Figueres
2,2 M€
revenue over twelve months
La Vila Joyosa
98%
of payments arrive before the guest
Asturias
164 €
average rate per night sold
Joanetes
374 €
average revenue per booking
Castelldefels
7
new bookings arriving automatically each day
Sant Feliu De Guíxols
9
consecutive years with Hotelgest
Ribes De Freser
11.703
nights sold in twelve months
Pineda De Mar
Activity data retrieved on August 22, 2026
How to read these figures
Amounts and counts come from activity recorded in the PMS. Named cases include figures provided by the customer. These are individual results; they do not, by themselves, prove that Hotelgest caused the change.
Estimated commission applies the property’s OTA commission rate to its direct sales. Direct-channel costs are not deducted. Estimated time assumes 5 minutes per online check-in; it is not a measurement of working hours.
Online check-in and an issued access code indicate that an arrival is ready for self-service access; they do not prove that the guest bypassed reception. An issued code does not prove a door was opened. Bookings per user are calculated using active PMS users, not the property’s staff headcount.
The guest WebApp
Your guest installs nothing. And does it all from their phone.
Check-in, payment and access from the guest’s phone, without downloading an app. Activate WebApp and the integrations you need, depending on your plan.
They pay before arriving
Card, Bizum, Apple Pay or Google Pay. The security deposit and extras too, all settled before they walk in.
Their check-in, from the sofa
They scan their ID, their face is verified and they sign. No app to install and no kiosk at the door.
Their key, on their phone
They open the door from the WebApp or copy the PIN, and only if the booking meets your rules.
Housekeeping
The room is ready. No call to reception.
Housekeeping sees today’s priorities on a phone and updates room status there. Reception sees the change immediately, and access is enabled automatically.
Key features
Hotel software
that connects your entire operation
Bookings, check-in, booking engine, housekeeping and billing, all native, with your channels connected. No switching between apps, no typing the same data twice.
Daily operations
Hotel PMS
The entire booking cycle in a single screen: check-in, payments, invoices, notes and reports. No switching tools.
Autonomous reception
Online check-in
The guest WebApp — an app they open from their phone, no download needed — lets guests check in, pay, unlock doors, get information and request invoices.
Channel and rates
Channel Manager
Sync availability and rates across all your channels in real time. To reduce the risk of overbooking to a minimum.
Direct sales
Booking engine
Sell directly from your website. No OTA commissions, with availability, rates, extras and payments built in.
Connected teams
Reports and billing
Occupancy, cash, production and billing in real time. Export-ready without touching a spreadsheet.
Regulation
SES Hospedajes
Automatic submission to the Ministry of the Interior, INE, Verifactu and TicketBAI. Stay compliant with no manual work.
Access
Digital keys
PIN, RFID and unlocking with Salto, TTLock, Danalock and others: access activates once the booking meets your rules.
Housekeeping
Housekeeping
The cleaning team knows which room to do and when, without calls or paper. Synced automatically with the planning.
Apartments
No front desk. No need to be there.
Open your laptop wherever you are and see today’s arrivals, payments and available apartments.
Hotels
Reception stops being a paperwork counter.
The dashboard tells you what is happening today without anyone having to ask: who is arriving, what is still unpaid and which room is ready. The rest is looking after the person in front of you.
Hotelgest little extras
Extra features
that make the day-to-day sweeter
That's what we call, at Hotelgest, the small features born from good ideas — from the feedback of our customers and our team — that make daily operations a little sweeter. One in three Hotelgest improvements comes from our users, because the best development comes from the people who use it every day.
Instant invoices from the guest WebApp
Guests request their stay invoice from the guest WebApp, without downloads or a visit to reception. It arrives in seconds.
WhatsApp templates your way
Personalize check-in messages, payment requests and reminders. Every message sounds like your property, not a generic notice.
Guest birthday alerts
The PMS flags birthdays near a guest’s stay (±10 days). A list shows names, ages and dates so you can prepare a thoughtful touch without checking each booking.
Drag bookings across the planning
Create and move bookings directly in the planning. No forms or extra steps.
Guest identity checks without queues
Online check-in with document scanning, facial verification and MiDNI. Guests arrive prepared and reception stops typing in their details.
Spanish compliance built in
SES Hospedajes, Mossos and Ertzaintza, plus invoicing with Verifactu and TicketBAI. Manage compliance without separate portals or duplicate entry.
Payments that fit your guests
Bizum, cards, security deposits and payment links, connected to the booking and reconciled automatically. The ways your guests in Spain already pay.
The door opens when it should
PINs and digital keys activate only when the booking meets your payment and check-in rules. Self-service access under your control.
Your website sells like an OTA
Your own booking engine with a map, packages and extras. Sell direct at OTA level, under your own brand and with no commission.
Your accounts, reconciled
Analytical accounting and exports to Sage, Holded, A3 and SAP within the PMS. Your accountant receives the journal entries without rebuilding anything.
Hotelgest by the numbers
- 4,771
- guests check in every day
- +1.6M
- guest registrations submitted to the authorities
- 22,044
- rooms under management
- 3,255
- cleanings coordinated daily
PMS plans and pricing for every type of property
Every property is a world of its own.
Which one is yours?
Hotel management software for hotels, apartments and hostels
Every property runs differently. Hotelgest adapts to yours.
Starting price
€55/month
The PMS Core, with no commitment and excluding VAT. Each property type has its own rate per room, unit or bed.
Hotels
Vacation rentals
Chains and groups
Hostels and guesthouses
Hotels
From€55/monthup to 5 rooms · excl. VAT
The problem
- You pay commission on bookings that could be direct.
- You can't see the hotel's status in real time.
Hotelgest solves it
- Native booking engine and channel connectivity
- Connection to your revenue tool for dynamic pricing
- Real-time planning
- Online check-in and integrated accounting
Calculate your price
Signing up
Set up today. Go live when you are ready.
Start setting up on your own. Going live depends on your data, integrations and training: we agree on a timeline before you switch systems.
Your subscription3 min
Apartments plan8 units
Guest WebApp✓
Channel manager✓
Subscription activeNo call
Pick and pay
The plan you built in the calculator reaches the checkout with your units and add-ons. Card, and done.
Tax detailsAutomatic
NIF / CIF
B12345678
Company nameMar y Vela SL
AddressC/ del Puerto, 14
CityCadaqués
The setup fills itself in
Type your tax ID and your company details appear. Photos and descriptions are generated for you, and everything saves every three seconds.
Your PMSReady
Property created
Room types and rooms
Rates and policies
Configuration saved
Review data and integrations before going live
Your account creates itself
Start setting up on your own. Going live depends on your data, integrations and training: we agree on a timeline before you switch systems.
Support & onboarding
You never start alone. You never stay alone.
Guided migration, training and real support. Chat, guides and the Academy live inside the same software — you clear doubts on the spot, without switching tools.
reservas.xlsxReservation import100%
1,248 reservations importedToday
We bring your data. No starting from zero.
Guided migration of bookings, guests and billing. You check everything is right before going live.
Starter plan4 weeks
Week 1Setup
Week 2Session 1 · onboarding
Week 3Session 2 · onboarding
Week 4Session 3 · onboarding
Training at your pace. And your team’s.
Onboarding sessions and an Academy with step-by-step guides. Front desk running in days.
How do I connect Booking.com to the channel?
It connects during onboarding: we leave it configured with you in the channel session.
Questions on the spot. Real answers.
Chat with people who know the product and the industry. You solve it inside the same software.
FAQ
Frequently asked questions
Answers before you talk to us