Desktop
Two columns, everything up front
On the left, accommodation, access, QR and contact. On the right, check-in, payments, check-out, guides, wifi and invoice.
Shortcuts always at handPending actions
Hotelgest 4.0 · Now available
More than 10 years of momentum. A generational leap.
The classic panel says goodbye. The new generation of Hotelgest is here, rebuilt from top to bottom.
Real timeWebApp on desktopReports with saved filters
The generational leap
It is not an update.
It's a new generation.
Your data, your history and your operations carry on. What changes is the panel: rebuilt from top to bottom, in real time, for people who already live Hotelgest every day.
+60
Store integrations
43
redesigned reports
9
interface languages — before 3
2
native apps: iOS and Android
What's new
Explore what's new.
Six leaps. Each one with its moment.
Redesign
A new panel.
Arrivals, occupancy, cleaning and forecasting. Everything at first glance.
Real time
Planning in real time.
You move a reservation and the team sees it instantly. Without refreshing.
Reports
Your filters. Saved.
You save a view, retrieve it when you return, and export without leaving the panel.
Guest WebApp
The WebApp, reinvented.
Clearer. On mobile and desktop. Self-service from end to end.
Native apps
iOS and Android, native.
Today’s arrivals and reservation actions, even away from the front desk.
Store
More than 50 integrations.
SES, Verifactu, TicketBAI and the Store, within the same panel.
The new panel
Your reception, at another speed.
Everything is where you expect. And it arrives earlier.
Entirely rebuilt. Fewer clicks, zero reloads and changes that the entire team sees instantly.
You move, extend, split.
You grab it and drop it, stretch nights from the edge, see price and payments, split a stay and open the record without leaving the planning.
Filter by floorsHide floorsPrice per nightCompact viewHotel occupancy
The planning, the way you want it.
Compact the entire view, filter or hide floors and show the price per night. Hotel occupancy one click away, with its breakdown and a new reservation on the spot.
A menu that steps aside.
A rail of icons always within reach. Hover and it expands with the names, over the content—pushing nothing aside. Pin it if you prefer it always open.
Search…
FeedbackJP
BoardTuesday, August 12
Occupancy86%
Reservations112
Production€284,560
Annual productionNights
Hotel Miramar
Board
Planning
Reports
Housekeeping
Locks
Invoicing
Messages
Settings
Help
The dashboard, your way.
You choose widgets, reorder priorities and set up the panel the way your front desk works.
You know who's inside.
The dashboard automatically segments your in-house guests: couples, families and companies, with the breakdown by nationality ready to read at a glance.
Board · GuestsIn-house
32in-house
Who's inside
Couples14
Families8
Companies6
Individual4
Nationalities
Spain58%
France22%
United Kingdom12%
Germany8%
Everything explains itself.
Hover over a reservation or guest and a popover tells you the status, payments and contact. The panel can be read without a manual.
The reservation record, thoroughly redesigned.
Where there used to be a stack of buttons, there is now a fixed bar: scan, check-in, keys, WebApp. The guest profile sits at the top of the record, unbilled charges are flagged automatically and payments are shown in a clean table.
Create reservations and promotions.
A clear wizard to create a new reservation—dates, room, guest and board—and set up a promotion or apply a code without leaving the reservation form.
Group reservations without the headache.
Several rooms under the same account holder or company, with their invoice and group check-in. Action Booking, completely redesigned.
The full history, at a glance.
The guest record with their stays and documents, and reservation changes side by side. Every change with its author and time.
Scan at the front desk.
Document, MRZ, chip and MiDNI by QR from the panel itself, with automatic reading. Less typing at reception.
Your filters. Saved.
You save a named view, retrieve it when you return, and overwrite it when you change criteria. Insights, smart chips and export to Excel or PDF.
Saved filtersViews
Confirmed todayActive
Last 30 days
Cash for the month
Save viewExcel · PDF · CSV
Housekeeping, at a glance.
Kanban or classic rack. Each floor and each room, color-coded. When one turns clean, you see it instantly.
And throughout the panel
Command Palette ⌘KLight or dark mode, following the system settingKeyboard shortcuts9 languagesMulti-propertyQuick AccessProperty selectorMovable widgets
The WebApp that led the way
The WebApp, rebuilt.
Clearer. Smarter. More autonomous.
Hotelgest was one of the first PMSs to turn the reservation into a WebApp for the guest. After it became a trend and many copied the idea, we took it further: a new structure for check-in, payments, security deposits, keys, board, invoice, guides, check-out and stay requests, all from the same link.
10
guest languages
Online check-in
Document. Selfie. Signature. Done.
Automatic reading of the document, selfie and signature from their phone. The guest arrives already registered.
Payment and security deposit
Get paid before they arrive.
Card or Bizum with the breakdown up front. The guest pays the reservation, extras or security deposit before even reaching the front desk.
Access
The key is their phone.
Open the door or copy the PIN when the reservation meets your rules.
Manage reservation
Changes, no call.
Request to modify dates or cancel from the WebApp. The request stays pending until the property approves it.
During the stay
Wifi, guides and check-out.
How to get there, Wi-Fi password, accommodation guides and online check-out all appear on the same screen.
Private feedback
If something goes wrong, reception sees it.
The stay survey reaches the team during the trip. It is not published on any OTA.
Leaves without stopping at the front desk.
Review charges, pay what is outstanding, rate the stay and confirm departure. Online check-out is new in 4.0.
And during the stay
Visible boardReservation breakdownWi-Fi and guidesExtras and cartRoom upgrade · this fallSpa and activities · this fallSaved cardsInvoice requestCleaning during the stayStay surveyDestination weather10 languages
New in 4.0 · Mobile and desktop
The WebApp grows. Also on desktop.
The new structure doesn’t live locked inside a phone. If the guest opens their reservation on a laptop, they see the accommodation, access, QR, contact, board, breakdown, payments and pending actions in an experience designed for large screens.
estancia.hotelgest.com
Transparency
Board and account visible
The reservation shows the board, outstanding amount and a breakdown of accommodation and extras, without having to ask at reception.
Visible boardReservation breakdown
Continuity
One QR code and it continues on your phone
The “Open on your phone” card takes the same stay to the phone, so the guest leaves with the key and PIN in hand.
Same reservationNo need to identify again
Payments and security deposits
You get paid earlier. You get paid better.
Partial payment by line item, security deposits via pre-authorization, charges during the stay and one wallet per guest.
Payment3DS
Accommodation · 2 nights€180.00
Breakfast × 2€24.00
Tourist tax€8.80
CardBizumApple Pay€204
Pay only what you select.
The guest chooses the line items: accommodation, extras, tourist tax. Card, Bizum and Apple Pay, with 3DS.
Security depositPreauthorization
€150Held
···· 4821No charge
Released at check-out
The security deposit, cashless.
Pre-authorization on their card. You hold it, you don't charge it. And it is released on departure.
WalletRoom 204
Balance€35.50
Top-up at the front desk+€50.00
Spa · circuit−€14.50
A wallet per guest.
Top-ups and spending during the stay. With its own report in the panel.
The booking engine
Your direct sales, rewritten.
Six steps. Zero reloads.
New from top to bottom, with your colors and logo controlled from the PMS.
List, grid or map. Their choice.
All your properties in a single search. And if there is no availability, the booking engine offers nearby dates before the reservation slips away.
Price calendar
Every night, with its price.
The price per day appears before choosing dates. The guest decides sooner. And books more.
Search
Dates, guests. Then search.
Occupancy by room and promotional code, in one step. Without reloading the page.
Upsell
The extra sells itself.
Packages and extras with their own page within the purchase flow.
This fall
Spa, dinners and experiences.
The engine prepares activities with or without a stay: spa, restaurants, excursions and services in the same purchase flow.
And in each reservation
Promotional codesMonei, Redsys and PaycometPartial payment per policyEmbeddable widgetGoogle Tag Manager per propertyInvisible anti-bot protectionExperience upselling · this fall
The platform
New down to the foundations.
What you don't see changes everything.
Real time, reinforced security and a Store that grows with you.
+60
integrations in 14 categories
A Store. Fourteen categories.
They are activated from the panel. No custom development.
10
contabilidad
8
cerraduras
8
revenue
8
channel
5
autoridades
5
pagos
3
POS
3
self-service check-in
8 brands of locks
TesaSaltoDanalockTTLockHomeitOmnitecYacanSpec
10 accounting systems
Sage 50Sage 200HoldedA3SAPPrinexFacturaeClaveconAsincorpSiigo
Guest registration, by authority
SES HospedajesErtzaintzaMossosSIREROAT
And CRM, housekeeping, spa, telephony and wifi, certified billing and more.
The guest registration, sent and verified.
Every submission to SES Hospedajes or Ertzaintza, with its status per reservation. Errors show up, get corrected and are resent.
The hotel, in your pocket.
Native apps for iOS and Android. Push notifications and sign-in by fingerprint or face.
Invisible infrastructure
SES HospedajesVerifactuTicketBAIDocumented public APIWebhooksTwo-step verificationPermissions by role and property
Governance and security
Your hotel. Your rules.
Who gets in, what they can change and who is notified. Everything is defined. And logged.
Roles and permissions~120 permissions
ManagementEntire panel
ReceptionReservations and payments
HousekeepingCleanings
DPOPrivacy
Each role, just what it needs.
About 120 permissions per module, action and property. From management to cleaning.
482916
2FA enabledTwo steps. Zero surprises.
Two-step verification at login and control of team sessions.
WebhooksLog · Test
bookings-added2 min ago200 OK · 124 ms
bookings-added1 h ago200 OK · 98 ms
POSThttps://your-system.com/hooks
Your systems find out.
Webhooks with log and proof of delivery. And a documented public API, with its keys.
Cross-cutting improvements
Every detail counts.
You notice them on day one.
Type. And you are already there.
⌘K opens any screen, reservation or guest. Also designed for support.
⌘+clic
New tabEach section, one key away.
Shortcuts throughout the panel. Esc closes. Cmd+click opens in new tab.
Light
Dark
ESENCAFRDEITEUGLPT
Light or dark. In 9 languages.
The entire theme adapts, icons included. And your team works in their own language, from Basque to German.
Hotelgest 4.0
And much more.
Details that complete the leap. For management, reception, cleaning and guests.
Action Booking, redesigned.
Grouping reservations, housekeeping and stay actions in a new modal, with the same logic you already know.
Settings as a system.
Grouped settings, clear rows and a single save bar. Less hunting for options across scattered screens.
Integrated accounting.
Dashboard, journal, ledger and balance within the PMS. Without going to another tool.
Store and tokens for partners.
Add-ons and integration tokens from the panel. Activate, buy and grow without endless tickets.
Invoice alert.
In the reservation detail, unbilled charges are flagged automatically. Fewer surprises at closing.
Side by side history.
Upload requests and change history, visible at the same time. Who did what, without asking.
Scanning at reception.
Document, MRZ, chip and MiDNI by QR from the panel itself. Less typing at the front desk.
Messages and WhatsApp.
One inbox to talk to the guest. Templates ready when speed is needed.
Reputation with AI.
Overall rating, OTA reviews, risk radar and suggested responses. Available now.
Changelog in the menu.
Updates show up on their own. Nobody misses the next leap.
Spa, upgrades and notices.
This fallRoom upgrade, spa and notification preferences are on the fall roadmap.
Regulations and imports.
SiteMinder by XML, tourist tax by season and authority reports, within the new flow.
Hotelgest Clients
Your new PMS is already here.
Hotelgest 4.0 is now available. We walk you through it using your own day-to-day operations and agree the timing of the change with you.
FAQ
Frequently asked questions
Real questions from people who already use Hotelgest, answered briefly.