Automatic SES Hospedajes for hotels and tourist apartments

Doing the guest registration by hand again at the end of your shift? You register the guest once and Hotelgest sends the registration to SES, Ertzaintza, Mossos or ROAT, prepares the INE and signs invoices with TicketBAI or Verifactu. Nothing to retype.

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SES Hospedajes
Ertzaintza
Mossos
INE
ISTAC

Authorities

ShortcutsHelp & feedbackF

Export ExcelSave filtersRefresh

ReservationCreation dateTransaction IDEvent typeStatusError

▾SES - Lodging System3

#1284703/07 09:14SES-20260703-A1B2C3Guest registrationSuccess—

#1284703/07 08:02SES-20260703-99D4E1Booking registrationSuccess—

#1291503/07 07:30—Guest registrationPending—

▾Ertzaintza2

#1290102/07 22:41ERTZ-20260702-88F1Guest registrationSuccess—

#1287602/07 21:05—Guest registrationErrorInvalid property code

Grouped by: Authority type5 submissions · 2 authorities

How it works

From the guest record to the registration submitted

Three steps: you capture the guest's identity once, the submission goes to your authority on its own and everything is logged.

Capture the document once

You scan the DNI, NIE or passport, or the MiDNI QR code, and the guest record fills itself in.

The registration reaches your authority on its own

With the integration active, Hotelgest submits to SES, Ertzaintza, Mossos or ROAT on confirmation and at check-in.

Everything is audited

The police report lists every submission with its status and ID; the INE and the signed invoices come from the same data.

Capture once

The document is read only once

You scan the document or the MiDNI QR code and the guest record fills in by itself. That same data feeds the registration: nobody has to type it again.

DNI · NIE · passport
QR MiDNI
All occupants

Learn more

Authorities

ShortcutsHelp & feedbackF

Export ExcelSave filtersRefresh

ReservationCreation dateTransaction IDEvent typeStatusError

▾SES - Lodging System3

#1284703/07 09:14SES-20260703-A1B2C3Guest registrationSuccess—

#1284703/07 08:02SES-20260703-99D4E1Booking registrationSuccess—

#1291503/07 07:30—Guest registrationPending—

▾Ertzaintza2

#1290102/07 22:41ERTZ-20260702-88F1Guest registrationSuccess—

#1287602/07 21:05—Guest registrationErrorInvalid property code

Grouped by: Authority type5 submissions · 2 authorities

Automatic submission

The registration reaches your authority on its own

With the integration active, the reservation record is sent on confirmation and the guest registration at check-in. To SES, Ertzaintza, Mossos or ROAT, depending on your property.

SES · Ertzaintza · Mossos · ROAT
On confirmation and at check-in
Manual retry

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Auditable

Every submission leaves a trace

The Open Police chip changes color depending on the status. The police report lists each transaction with its ID, status and error, ready to filter, retry and export.

Status per transaction
ID and retry
Export

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Invoice

Inv. no.DateAmount

F26-0231Jul 3, 2026€1,087.80

F26-0224Jun 28, 2026€640.00

F26-0219Jun 24, 2026€212.00

Sign the invoice to be able to send it, create a corrective invoice or delete it.

Proforma No.

P26-0054Jul 1, 2026€1,087.80

P26-0048Jun 26, 2026€420.00

Sign the invoice to be able to send it, create a corrective invoice or delete it.

SignInvoice previewSend invoiceCreate corrective invoice

Tax

Signed invoices, tourist tax and Modelo 347

You sign invoices with TicketBAI in the Basque Country and Navarre, or with Verifactu elsewhere, from the reservation detail. You settle the tourist tax and prepare Modelo 347 by quarter.

TicketBAI · Verifactu
Tourist tax
Modelo 347

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Tax settings

The tourist tax is configured by season

Dates, adult price, child price and maximum nights are defined in Settings. Then the reports settle the tax using the same criteria.

Seasons
Adults and children
Max. nights

Learn more

What stops happening when the shift closes

The registration is no longer typed up. Or forgotten.

You register the guest once. The police, the INE and the tax office all draw from that same data, with no to-do list at the end of the shift.

What the shift keeps asking

What Hotelgest solves

Guest registration

“Did you send the guest registration to the police?”

With the integration active, the record is sent on confirmation and the guest registration at check-in. The Open Police chip shows the status.

SES · Ertzaintza · MossosAutomatic submissionManual retry

Audit

“Are you sure room 12's went through?”

The police report lists each submission with its ID and status, ready to filter, retry and export.

Status per transactionHistory by reservationExport

Statistics

“Who is preparing the INE this month?”

The panel generates the period's XML from your reservations, ready to upload to IRIA.

Period XMLProvince by residenceUpload to IRIA

Fiscal

“Is this invoice valid for the tax office?”

The invoice is signed with TicketBAI or Verifactu when it is issued, from the reservation itself.

TicketBAI · VerifactuSignature when issuingModelo 347

Tourist tax

“How much tourist tax do we settle this quarter?”

The tourist tax report totals overnight stays by season, with minors broken out.

Per overnight stayMinors broken downExportable

Regulations, handled for you

Everything you comply with without retyping a single guest registration

You capture the guest once at check-in and that information feeds the police, the INE and the tax office. With the integration active, submissions to the authorities go out on their own.

Guest registration

Reservation record on confirmation
Guest registration at check-in
Cancellation of previous registrations
Open Police chip by status
Retry and cancellation
Preview request

7 in total

Authorities by territory

SES Hospedajes
Ertzaintza (.p12 certificate)
Mossos d'Esquadra
ROAT Andorra
Credentials by room type
Auditable police report

8 in total

Identity capture

DNI / NIE / passport scan
MRZ and RFID reading
QR MiDNI
Manual registration
Minor and family relationship alerts

5 in total

INE and ISTAC statistics

Integrated INE panel
XML file of the period
Province by residence
TIPO by category
Upload to IRIA
ISTAC survey (Canary Islands)

6 in total

Fiscal and municipal

Tourist tax per night
Overnight stays for minors
Modelo 347 per quarter
Lease deposit

4 in total

Invoice signing

TicketBAI (Basque Country and Navarre)
Verifactu (rest of Spain)
Signing from the reservation
Activation in the Store

4 in total

Filing SES Hospedajes used to take us 20 minutes per reservation. Now it's automatic and we don't know how we ever lived without it.

Ekmorigen

Rural house

Keep exploring

Connect the regulations with the rest of your operations

Autonomous reception

The guest checks in from their phone and the data arrives signed, ready for the guest registration.

See the feature

Reports

The INE, the tourist tax and revenue figures come from the same reservations, with no double entry.

See the feature

Payments and security deposits

Payments, pre-authorizations and invoices signed with TicketBAI or Verifactu, all connected to the reservation.

See the feature

FAQ

Frequently asked questions

Common questions before requesting a demo.

Do I have to send the guest registration by hand every day?+No. With the authority integration active, Hotelgest sends the reservation record on confirmation and the guest registration at check-in. If something fails, you open the reservation and retry the submission from Open Police.To which authorities does Hotelgest send the guest registration?+To SES Hospedajes in most of Spain, to the Ertzaintza in the Basque Country, to Mossos d'Esquadra in Catalonia and to the ROAT in Andorra. In the Store, you activate only the authority that corresponds to your territory.How do I connect Hotelgest with the Ertzaintza?+From the Store you upload the .p12 digital certificate, enter the password, the landlord's NIF and the establishment code, and press Test certificate. If your hotel uses different credentials by category, you can configure them by room type.Why does the INE ask for the province of a foreign guest?+The INE uses the country of residence, not nationality. If the guest resides in Spain you need their province; if they reside abroad, it does not apply. You correct the guest record and regenerate the XML to upload it to IRIA.My property is in the Canary Islands: does Hotelgest generate the ISTAC survey?+Yes. Hotelgest generates the monthly tourist accommodation statistics survey for the Canary Islands (ISTAC) as an XML file covering the whole calendar month, from the same booking data that feeds the INE. You set up your property details once and download each month's file ready to file.Are TicketBAI and Verifactu separate from the guest registration?+Yes. They are the digital signature of invoices: TicketBAI in the Basque Country and Navarre, Verifactu in the rest of Spain. You activate them in the Store and sign them from the reservation invoices.Can the police report be used to register the guest?+No. The police report is for reviewing, filtering, retrying and exporting submissions already made. Registration itself is done from each reservation with Open Police, or automatically on confirmation and at check-in.

Hotelgest in figures

+1.3M

guest registration records sent to the authority

cumulative · as of July 2026

Next step

Ready to see how it fits your operation?

We review your accommodation, your current tools and where Hotelgest can take the most manual work off your plate.

Talk to the team

Automatic SES Hospedajes for hotels and tourist apartments

From the guest record to the registration submitted

Capture the document once

The registration reaches your authority on its own

Everything is audited

The document is read only once

The registration reaches your authority on its own

Every submission leaves a trace

Signed invoices, tourist tax and Modelo 347

The tourist tax is configured by season

The registration is no longer typed up. Or forgotten.

Everything you comply with without retyping a single guest registration

Guest registration

Authorities by territory

Identity capture

INE and ISTAC statistics

Fiscal and municipal

Invoice signing

Connect the regulations with the rest of your operations

Autonomous reception

Reports

Payments and security deposits

Frequently asked questions

Ready to see how it fits your operation?

Ready to lighten your front desk?