Hotelgest

Get paid wherever you want. Reconcile to the last cent.

Reception, mobile link, guest WebApp or booking engine: each payment is tied to its reservation and invoice. Connect your payment gateway once and stop chasing loose payments.

  • Card
  • Bizum
  • 3DS
  • Security deposits
  • Cash

How it works

From payment to the last cent, balanced on the reservation

Collect payment through the channel you want and let each amount be tied to its reservation and invoice.

01

Get paid wherever the guest is

At reception, by WhatsApp link or email, in the WebApp or in the booking engine.

02

The bank confirms the payment

3DS authentication, saved card or OTA prepayment converted in one click, with no duplicate amounts.

03

Everything adds up in the reservation

Each payment is tied to its invoice and to the cash register, with the outstanding balance always in view.

Moment 01 · Payment link

Request payment and let the bank confirm it

You generate a link and send it by WhatsApp or email, or copy it directly. The guest pays in the WebApp with 3DS authentication, so the payment is not denied or disputed. Ideal for cards from outside Europe.

  • WhatsApp or email
  • 3DS authentication
  • Exact amount
Learn more

Moment 02 · Charge to saved card

Charge a tokenized card when you already have permission

With Paycomet or Monei active, you charge a card saved on the reservation directly. And if you prefer the safer route, you switch to Request payment without leaving the flow.

  • Paycomet · Monei
  • Tokenized card
  • No card details to type
Learn more

Moment 03 · OTA prepayment

Convert the channel prepayment without duplicating amounts

When Booking or another OTA notifies you of a prepayment, you convert it into a payment in one click. The amount is set and the notice disappears. No manual re-entry.

  • Channel notice
  • Convert to payment
  • No duplicates
Learn more

Moment 04 · Cash and till

Controlled cash, with an automatic cash drawer if you use one

You collect cash, record security deposits separately and move cash between reception and administration with the wallet. CashDro automates cash collection when the hotel has it.

  • Cash · CashDro
  • Wallet
  • Separate security deposits
Learn more

What you stop chasing

Getting paid is no longer an uncomfortable call.

Payment situations that used to end in a phone call or a cash discrepancy have a clear path on the reservation.

01

No-show

“What if they don't show up?”

With Paycomet or Monei active, you charge the card saved on the reservation according to your policy, with no card details to type.

Saved cardPaycomet · MoneiMake charge
02

Security deposit

“How do I collect the deposit without arguing?”

Deposits and security deposits with their own traceability: you convert them into payment, refund them or deduct them when invoicing.

Deposits and security depositsRefundDeduct at invoicing
03

Remote

“How do I charge a foreign card?”

Request payment sends a link by WhatsApp or email and the guest's bank confirms the payment with 3DS.

Payment linkWhatsApp or email3DS authentication
04

OTA prepayment

“Did Booking already collect payment for this reservation?”

The channel's prepayment notice becomes a payment in one click, with the amount already set.

Convert prepaymentFixed amountNo duplicates
05

Cash

“Does the cash for the shift add up?”

The wallet moves cash between reception and administration; daily cash and shift closing close the day at zero balance.

WalletDaily cashZero balance

Get paid how you want, where you want

All the ways to get paid, traced down to the penny

At reception, by link, in the guest WebApp or in the booking engine. Connect your payment gateway once and each payment is linked to its reservation and invoice.

01

Payment methods

  • Card
  • Cash
  • Bizum
  • Virtual POS
  • Bank transfer
  • Promissory note
8 in total
02

Payment gateways

  • Paycomet
  • Monei
  • Redsys
  • Stripe
  • CashDro
5 in total
03

Online and remote

  • Payment link
  • By WhatsApp or email
  • 3DS authentication
  • Charge to saved card
  • Payment in the guest's WebApp
  • Apple Pay (WebApp)
7 in total
04

Security deposits and advances

  • Deposits and security deposits
  • Security deposit refund
  • Payment on account (billable advance)
  • Deduct from the deposit at invoicing
  • Balance on company account
  • Convert OTA prepayment
6 in total
05

Cash and reconciliation

  • Wallet
  • Daily cash
  • Shift closure
  • Zero balance for check-out
  • Per-room payment in groups
5 in total
06

Traceability and permissions

  • Receipt and simplified receipt in PDF
  • Payment linked to invoice
  • Payment report
  • Permissions: view / add / edit / refund
  • Locked after accounting close
5 in total
We used to lose hours reconciling calendars and chasing payments. Now Hotelgest does it all by itself and we can focus on our guests.

Can Domo

Boutique hotel

FAQ

Frequently asked questions

Common questions before requesting a demo.

Next step

Ready to see how it fits your operation?

We review your accommodation, your current tools and where Hotelgest can take the most manual work off your plate.

Talk to the team

Personalized demo

Ready to lighten your front desk?

We'll show you Hotelgest with your real operations: bookings, payments, access and reports in a single flow.

Talk to the team

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