Paycomet connected to get paid with more context and control

Paycomet: take payment for reservations, security deposits and extras without leaving the PMS

Chasing payments by phone, noting charges in two places and balancing the POS terminal at the end of the day eats up hours of front desk time. With Paycomet connected to Hotelgest, every payment is born in the reservation and ends in the reservation: no double entries and no separate spreadsheets.

Paycomet is the payments platform of Banco Sabadell, a payment institution supervised by the Banco de España. Connected to Hotelgest, it takes card payments in the booking engine, in the guest WebApp and from the front desk, with the card stored securely for later charges.

Every payment shows up instantly on the reservation and in the daily cash register. Front desk and administration see what has been collected, what is pending and which security deposit is held, without leaving the PMS.

What you can do with Paycomet connected

Take reservation payments online. The guest pays by card in the booking engine at the time of reservation, or in the guest WebApp during the stay. The payment posts to the reservation on its own.

Send a payment link. A no-show, an extra or a last-minute balance due? Send a payment request by WhatsApp or email from the reservation. The guest confirms with their bank from their phone and the payment is recorded.

Charge the stored card. The guest's card is securely tokenized — Hotelgest never stores the full details. The front desk can make a charge without asking for the card again.

Manage security deposits with pre-authorization. Hold the deposit amount on the card without charging it. If there are no incidents, it is released automatically when the period expires.

Refund payments from the PMS. Refunds of online payments are made from the reservation itself, without logging in to another platform.

Accept Bizum. Activate Bizum in your Paycomet account and offer it as an online payment method.

Who this integration is for

For hotels and tourist apartments in Spain that take payments online and at the front desk, and want to stop reconciling payments by hand.

If you manage apartments without a physical front desk, the combination of payment link + pre-authorized security deposit + guest WebApp lets you collect everything remotely. If you run a hotel with several points of sale, you can even use different Paycomet terminals per room type.

How to connect this integration

1. From your Hotelgest panel, go to Store → Payment provider → Paycomet and click Enable.

2. Enter your terminal details, which you'll find in your Paycomet panel.

3. Use the Test credentials button to check the connection before saving.

4. Work with support to complete the final adjustment of your Paycomet account so that online payments reach the PMS.

5. Make a small test payment and check that it appears on the reservation and in the daily cash register.

Get support

Need help setting up the integration?

The Paycomet team helps you with your merchant account and your terminal. For the payment flow inside the PMS — reservations, security deposits, daily cash register — contact Hotelgest support or your account manager.

The integration requires an active Paycomet account with a valid contract. If a payment doesn't appear on the reservation, support reviews the configuration with you in minutes.