Hotelgest

Housekeeping integrated with your PMS.

Each room shows its status, its reservation and what is urgent today. Check-in marks it dirty, inspection releases it, and the WebApp opens the door only when it's truly ready.

  • Floor rack
  • Statuses
  • Touch-ups
  • Tasks
  • History

How it works

From the housekeeping shift to the unlocked door

Housekeeping and reception work from the same live status, with no radios or paper reports.

01

Housekeeping sees what is urgent today

The day's list separates departures with same-day arrivals, arrivals and touch-ups, with the time and context of each reservation.

02

Each room changes status

Dirty, clean or inspected, with valid transitions only; check-in marks the room dirty automatically.

03

The WebApp opens only if it is ready

Until the room is inspected the door is not unlocked, and everything remains in history.

The product, live

Cleaning is scheduled from the reservation.

You mark the frequency when creating the reservation and the rack organizes itself. The head housekeeper and reception see the same thing, with no calls or scraps of paper.

1

Statuses with a real workflow

Dirty, clean or inspected. Buttons only offer valid transitions.

2

Frequency by nights or by days

Recurring every X nights or on specific days of the week. The next cleaning is calculated automatically.

3

Back and forth with the reservation

From the modal you jump to the reservation and from the reservation you manage the cleaning. Without searching.

Moment 01 · Shift

The head housekeeper starts with whatever is blocking arrivals

The day's list separates departures with same-day arrivals, arrivals, departures, touch-ups and pending items. Each line shows the time, status, tasks and reservation context. You choose between Today and Tomorrow.

  • Departures with same-day arrival
  • Today's arrivals
  • Pending
Learn more

Moment 02 · Map

You see the hotel's status floor by floor

The rack groups units by floor and room type, color-coded by status. As you go down the list, the matching door is highlighted on the map. Filters hide statuses or tags.

  • Floor rack
  • Filters by status
  • List ↔ map
Learn more

Moment 03 · Handover

The room is handed over only when it is truly ready

From the rack or the list you move a room to clean, dirty or inspected, with valid transitions only. Check-in marks the room as dirty automatically and everything remains in the history.

  • Mark as clean
  • Inspect
  • Automatic at check-in
Learn more

Moment 04 · Checklist

Inspection can require completed tasks

The head housekeeper defines which tasks are mandatory before a room is marked as inspected. The team confirms each item and the status never advances blindly.

  • Mandatory tasks
  • Block when inspecting
  • Checklist per transition
Learn more

Moment 05 · Touch-up

Long stays do not disappear from the shift

Touch-ups bring up occupied rooms that need cleaning that day, based on the configured cleaning days. Those already inspected are hidden from today's touch-up list.

  • Scheduled touch-ups
  • Cleaning days
  • In-house stays
Learn more

Moment 06 · Routines

Nights or specific days: the routine is set in a modal

Manage cleaning sets the frequency to every X nights or on specific days of the week and recalculates the next cleaning automatically. From the same modal you can jump to the reservation or to the history.

  • Frequency by nights
  • Days of the week
  • Next cleaning
Learn more

Moment 07 · Memory

The head housekeeper's report leaves a complete trail

The cleaning history records every change: whether it was manual, by check-in or by check-out, which room, which reservation, which user, and at what time. No need to reconstruct the day by making calls.

  • Complete history
  • Manual / check-in / out
  • User and time
Learn more

What no longer goes out over the radio

Less radio. Less paper. The same shift.

Housekeeping and reception stop chasing each other through the corridors: each room's real status lives on the same screen.

01

Handover

“Is 204 ready?”

The rack shows dirty, clean or inspected by floor, in real time across users.

Floor rackReal timeFilters by status
02

Shift

“Who is cleaning today and where do they start?”

The day's list separates departures with same-day arrivals, arrivals and touch-ups, with the time and context of each reservation.

Departures with same-day arrivalToday's arrivalsPending
03

Long stays

“When is 310 due for a touch-up?”

Touch-ups appear automatically based on the configured cleaning days, with nothing written down on paper.

Scheduled touch-upsFrequency by nightsIn-house stays
04

Incidents

“There's a leaking faucet in 102”

The issue is reported from the same modal, linked to the room and the reservation.

Report faultLost and foundRoom notes
05

Memory

“Who cleaned this room?”

The history saves every change with the user, the time, and whether it was manual, at check-in or at check-out.

Cleaning historyUser and timeExportable report
06

Arrival

“The guest is waiting and the room isn't ready”

The guest WebApp only unlocks the door when the room is inspected.

Safe unlock depending on statusGuest WebAppNotice at check-in

Housekeeping without radios or paper

The entire cleaning operation, on one screen

Housekeeping is not just marking rooms. It is coordinating the shift with reception in real time, with statuses, touch-ups, automatic tasks, incidents and history.

01

Rack and views

  • Floor rack
  • Dirty/clean/inspected
  • Filters by status
  • Configurable room type and floor
  • Highlighted list ↔ map
  • Real time across users
6 in total
02

Daily list

  • Today and Tomorrow
  • Departures with same-day arrival
  • Today's arrivals
  • Departures and touch-ups
  • Pending and overdue
  • Task chips per reservation
6 in total
03

Statuses and rules

  • Valid transitions
  • Automatic dirty status at check-in
  • Departure blocked without check-out
  • Notice if not inspected
  • Status change notification
5 in total
04

Manage cleaning

  • Frequency by nights or days
  • Next cleaning
  • Report fault
  • Lost and found
  • Last cleaning and person responsible
5 in total
05

Tasks and automation

  • Tasks widget on the dashboard
  • Tasks per reservation
  • Auto-assignment by room type
  • Schedule at check-in/out
  • Keep for the whole stay
5 in total
06

History and connection

  • Cleaning history
  • Manual / check-in / check-out
  • Safe unlock depending on status
  • Cleaning widget on the dashboard
  • Two-way HubOS
  • Exportable cleaning report
6 in total

FAQ

Frequently asked questions

Common questions before requesting a demo.

Hotelgest in figures

+4.2M

coordinated cleaning operations

cumulative · as of July 2026

Next step

Ready to see how it fits your operation?

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